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 "IT Squad" - Who we are and what we do... "IT Squad" - is a division of Info Trade Group Corp
"IT Squad" is a team of IT specialists and technicians ready to help you with any kind of PC or internet technology problem or issues you may have.
We have solutions, we will diagnose solve fix or repair your computer hardware and software or network no matter what.
We will fix your hardware or software issues by "remote access" with your permission or by on-site repair.
"IT Squad" is there - when and where consumers and small businesses need help.
Since 2004 "IT Squad" has banished well over 100,000 viruses, spy-ware and malware, synched thousands of smart-phones, completed more than a million security updates – all while exceeding a 95% customer satisfaction rating.
Moving forward, "IT Squad" will continue to partner with the best brands in the business, while further enhancing its diagnostic capabilities and technical team support.
Our Goal
A services and support company that is a delight to work with, because it fulfills its promise – to make technology simple so you can get on with life.
Our Mission
"EXCEEDING YOUR EXPECTATIONS"
| "IT Squad" was founded in 2004 with one key thought: technology should be easy to use.
"IT Squad" goal is to make technology simple, allowing users to enjoy the benefits, and avoid the headaches, of PC and network-based technologies. That's why we created "IT Squad", a group of IT experts ready to work for you. "IT Squad" is there for you.
Count on "IT Squad" when you need it. We are dependable and with a " YES WE CAN" attitude. The company's approach is working. With thousands of customers in all fifty states, and many countries outside the U.S., Info Trade Group & "IT Squad" is living up to its promise.
Consumers are able to choose from a one-time consultation or sign up for ongoing monthly support services with subscription services starting lower than $20/month.
Small businesses can apply for that same level of service, or leverage Info Trade Group as a corporate help desk with Service Bundles that provide immediate access to live tech help, remote data backup, desktop management, hosted email, and setup services for PCs, peripherals, wireless networks and most hardware and software. | "IT Squad" supports the PC and any technology that integrates with it, including wireless networks, iPods and music players, digital cameras and smart-phones. The company's remote workforce of technicians provides immediate service when it is needed the most - there is no waiting for an appointment or scheduling an on-site visit.
But you can request a "IT Squad" specialist on site if you need one - valid only for Salt Lake City, UT metro area. "IT Squad" tech support goes beyond the traditional "break-fix" approach of other vendors.
"IT Squad" technicians fix problems when they occur, and with the aid of patent-pending Info Trade diagnostics, technicians are also able to troubleshoot in advance of issues.
Users are freed from the headaches associated with device failure, security breaches and integration issues, but also given tips and tools that enhance the user experience, increasing technical proficiency and warding off future issues that are easily avoided.
Going beyond repair, restoration and integration, "IT Squad" provides customers with tailored, individualized expert advice and recommendations based on a customer's technology stability (such as security and speed), technology comfort level and interest areas – such as digital music, gaming and communications. The result is cost-effective and timely advanced support and services, far exceeding customer expectations and needs.
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